Privacy Policy

TST Engineering Services Ltd

Effective Date: 23 July 2026

​

1. Introduction

TST Engineering Services Ltd ("TST", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have regarding your personal data.

We process all personal information in accordance with:

• UK General Data Protection Regulation (UK GDPR)

• Data Protection Act 2018

• Privacy and Electronic Communications Regulations (PECR)

2. Who We Are

TST Engineering Services Ltd provides:

• Marine engineering consultancy

• UK MCA Engineering Oral Examination preparation

• Professional maritime training

• E-learning courses

• Downloadable technical publications

• Simulator-based tuition

• Engineering support services

Website

www.tstengineering.co.uk

Email

bookings@tstengineering.co.uk

Telephone

+44 (0)7466 470219

3. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Name

• Email address

• Telephone number

• Company

• Employer

• Billing address

• Country

• Account login details

Student Information

Where you purchase training we may also record:

• Course enrolments

• Examination level

• Course progress

• Assessment results

• Completion certificates

• Attendance records

• Technical support history

Payment Information

Payments are processed securely through approved third-party providers.

TST does not store full payment card information.

4. Information Automatically Collected

When you visit our website we may automatically collect:

• IP Address

• Browser type

• Device information

• Operating system

• Website usage

• Pages visited

• Time spent on the website

• Cookies and analytics information

5. How We Use Your Information

Your information is used to:

• Deliver our services

• Create your learning account

• Process bookings

• Provide technical support

• Issue invoices

• Produce certificates

• Improve our courses

• Respond to enquiries

• Comply with legal obligations

• Prevent fraud

• Improve website performance

Where you have consented, we may also send:

• Course updates

• Company news

• New product releases

• Promotional offers

You may unsubscribe at any time.

6. Legal Basis for Processing

Under UK GDPR we process personal information using one or more of the following lawful bases:

• Contract

• Legal obligation

• Legitimate interests

• Consent

7. Who We Share Information With

We only share information where necessary.

This may include:

• Payment providers

• Website hosting providers

• Cloud storage providers

• Email providers

• Learning Management Systems

• Professional advisers

• Regulatory authorities where legally required

We never sell your personal data.

8. Data Storage & Security

We do not store your personal data aside from the decimated domain platform development; as such there is no risk for your data to be leaked.

9. Data Retention

Typical retention periods are:

0 days - records maintained only for the business income records.

10. Cookies

Our website uses cookies to:

• Maintain website functionality

• Improve performance

• Remember preferences

• Analyse visitor behaviour

• Improve user experience

You may disable cookies through your browser settings, although some website functionality may be affected.

11. Third-Party Services

Our website and services may use trusted third-party providers including:

• Wix

• Google Analytics

• Google Drive

• Google Workspace

• Stripe

• PayPal

• Microsoft

• WhatsApp Business

Each provider operates under its own privacy policy.

12. International Transfers

Where personal information is transferred outside the United Kingdom, appropriate safeguards are implemented in accordance with UK GDPR requirements.

13. Your Rights

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

14. Children's Privacy

Our services are intended for individuals aged 18 years or over or those undertaking professional maritime education.

We do not knowingly collect personal information from children.

15. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in legislation, technology or our services.

The latest version will always be available on our website.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

TST Engineering Services Ltd

📧 bookings@tstengineering.co.uk

🌐 www.tstengineering.co.uk

📞 +44 (0)7466 470219

17. Complaints

If you are unhappy with how we handle your personal information, please contact us first so that we have the opportunity to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk